Job Description

Compass Healthcare Consulting & Placement is conducting a search for a Director of Caregiver Services for a Licensed Home Care Services Agency (LHCSA) based in Brooklyn, NY. Qualified candidates will have prior Home Care Human Resources, Recruitment, Training, Employee Relations and Compliance experience at a leadership level, with the ability to oversee and supervise all Caregiver functions and compliance for the Agency.

The Director of Caregiver Services is responsible for overseeing compliance, payroll, recruitment, on-boarding, and training of caregivers and internal staff associated with these functions. This leadership role ensures that operational processes align with federal, state, and local regulations, and fosters a supportive and professional work environment.

JOB DESCRIPTION:

Ensure adherence to all relevant regulations and standards, including federal, state, and local labor laws, as well as home care licensing requirements. Oversee the payroll process to ensure accurate and timely payments to caregivers and staff. Develop and implement effective strategies to attract and retain qualified caregivers. Design and execute comprehensive on-boarding programs for new caregivers. Directly supervise internal staff responsible for compliance, payroll, recruitment, on-boarding, and training functions. Generate reports to monitor caregiver recruitment, training progress, and compliance status. Foster a supportive and inclusive culture for caregivers and staff.

RESPONSIBILITIES:

• Conduct periodic audits of caregiver and staff files
• Monitor and enforce compliance with internal policies for caregiver and staff performance, documentation, and training.
• Resolve payroll-related discrepancies in collaboration with HR and finance teams.
• Monitor payroll compliance with applicable wage and hour laws.
• Develop and coordinate mandatory and ongoing training programs to ensure competency and compliance.
• Ensure proper orientation and preparation of all new hires to meet job requirements.
• Set clear goals and expectations, and provide regular performance feedback.
• Facilitate professional growth and development opportunities for team members.
• Collaborate with HR leadership to create and update policies and procedures related to caregiver services.
• Implement initiatives to enhance operational efficiency and caregiver satisfaction.
• Present findings and recommendations to the HR Director and other senior management.
• Address concerns and grievances promptly to maintain high levels of employee morale.
• Provide corrective action as needed

Qualifications:

● Bachelor’s in Human Resources, Business Administration, Healthcare Management, or a related field (Master’s degree preferred) OR a minimum of 5 years of experience in HR or operational roles in a home care setting.

● Strong understanding of employment laws, payroll systems, and caregiver compliance standards.

● Exceptional leadership skills.

● Excellent organizational skills with attention to detail.

● Excellent interpersonal and communication skills.

● Investigative ability, highly organized, self-motivated, takes initiative.

● Adaptability to pressure.

Competitive Salary: $125,000 & Benefits Package!

Benefits: 401(k) matching, Health Insurance, Dental and Vision Insurance, Disability insurance, Family leave, Life insurance, Holiday Pay, Paid Time Off

Qualified Candidates Please Apply Now for Immediate Consideration!

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