Job Description

About the Job

Are you passionate about luxury and possess a keen eye for exquisite craftsmanship? As a Fine Jewelry Sales Specialist at JK Diamond Co., you will have the unique opportunity to immerse yourself in the world of fine jewelry, building lasting relationships with discerning clientele and curating exceptional customer experiences.

JK Diamond Co. has been a cornerstone in Santa Monica since 2015. We're currently seeking a sharp and experienced Fine Jewelry Sales Specialist to join our dynamic team. At JK Diamond Co., each team member has the opportunity to make a significant impact. Our core values shape our collaborative work culture, where creativity is encouraged, and individual talents are celebrated.

Job Title: Fine Jewelry Sales Specialist

Pay Range: Competitive base rate of $24.00 per hour, plus additional commission and team-based bonuses

Type of Position: Full Time

Hours: 8:30am-3:30pm, Tuesday - Saturday

Location: Santa Monica, California

Job Description:

Key responsibilities include:

• Customer Service: Address client inquiries and concerns promptly through active communication, ensuring a high level of customer satisfaction and fostering long-term relationships.
• Product Knowledge: Develop a deep understanding of the company’s products and services to effectively present and explain their benefits to clients.
• Collaboration: Work closely with other company members in a collaborative team environment to align sales strategies and ensure client satisfaction.
• Client Acquisition and Retention: Identify and engage potential clients, build strong relationships, and maintain a pipeline of prospects to meet sales targets.
• Negotiation and Closing: Negotiate terms and pricing with clients to secure sales and close deals effectively.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and transactions. Provide regular reports and updates to management on sales performance and pipeline status.
• Follow-Up: Conduct follow-up communications to ensure client satisfaction, handle post-sale issues, and explore opportunities for upselling or cross-selling.
• Goal Achievement: Meet or exceed individual and team sales targets and contribute to the overall success of the sales department.

Requirements:

• 2-3 years minimum of experience working in the fine jewelry industry
• An enthusiastic team player who is self-motivated with excellent people skills
• Ability to easily interact with various types of personalities
• Confident communicator across all relevant methods (verbal and written)
• Highly organized multitasker comfortable in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Excellent time management skills and ability to work autonomously, requiring no prompting to drive productivity
• Successful completion of a background check

What We Offer:

• Paid Time Off
• Fully-paid parking
• 401(k) Company Program

About JK Diamond Co.:

JK Diamond Co. was established in 2015 with the mission of bringing exceptional craftsmanship and personalized service to our clientele. With over 9 years of experience, we remain committed to providing our customers with exquisite jewelry pieces and memorable experiences. Specializing in custom engagement rings and bridal jewelry, JK Diamond Co. has become synonymous with quality and elegance in Los Angeles.

JK Diamond Co. is an Equal Opportunity Employer.

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