Job Description

Our client, a luxury hotel in Washington, D.C., is seeking a temporary to permanent Hotel Wellness Concierge to join their team!

About the Job:

• Welcome guests with a warm and professional demeanor, ensuring a high-end hospitality experience.
• Handle incoming calls, schedule appointments, and provide therapists with accurate daily schedules.
• Proactively reach out to upcoming guests to highlight spa, salon, and fitness offerings.
• Guide guests in selecting services and products, while promoting and upselling spa and salon treatments.
• Address guest inquiries and concerns, ensuring prompt and effective resolutions.
• Oversee inventory of spa essentials, restock amenities, and coordinate with housekeeping and engineering to maintain a pristine facility.

About You:

• 1+ years of relevant experience required.
• Ability to provide excellent customer service, handling guest inquiries with patience and diplomacy.
• Comfortable working in a high-end hospitality environment.
• Basic math and computer skills for scheduling are required.

About the Position:

• $19-$20/hr, DOE.
• $20/hr once permanent
• Full-time onsite role, 7:00 AM - 3:00 PM, including weekends (two consecutive week days off)
• Located near the Foggy Bottom Metro station.
• Work in a high-end spa setting within a luxury hotel.
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)

Job Tags

Permanent employment, Full time, Temporary work, Flexible hours,

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