Job Description

Job Title: Manager Trainee

Position Overview:

We are seeking a motivated and competitive individual to join our Manager Trainee program, offering a unique opportunity to gain comprehensive training in customer service, sales, finance, marketing, and operations. This position is ideal for high achievers who thrive in goal-oriented environments and are eager to grow into leadership roles.

Key Responsibilities:

• Master customer service, sales, marketing, finance, and operational skills.
• Build lasting customer relationships by understanding their needs and recommending tailored solutions via phone and in-person.
• Promote additional products to enhance customer satisfaction and retention.
• Contact customers to address payment reminders and establish payment arrangements.
• Assist the Branch Manager in achieving and exceeding branch goals.
• Learn management responsibilities, including workload delegation, recruitment, staff development, performance management, and leadership.
• Analyze loan documents and provide support for branch operations.

Training and Career Path:

• Complete a 6-12 month training program where you’ll gain exposure to all aspects of management.
• Majority of work involves customer interactions via phone.
• After training, promotion to Manager with a salary increase and relocation support, if needed.

Compensation:

• Training Pay: $38,285 - $39,000 annually + uncapped bonus potential.
• Post-Training Pay: $60,000 - $80,000 annually (base + bonuses).
• Pay increases based on performance and loan production. Incentive pay begins as you ramp up loan production (e.g., bonuses for producing 20+ loans/month).

Benefits:

• Health and Financial Benefits: Comprehensive health insurance, 401(k) with a 3% match, long-term disability insurance, and incentive pay based on performance.
• Paid Time Off: 16 days of PTO upon hire; additional holiday pay for major holidays.
• Additional Perks:
• Monthly manager expense account ($200).
• Access to company condos in Gulf Shores and Destin, FL.
• Annual bonuses with quarterly advances based on performance metrics.
• Employee gifts after one year of service.
• Local civic club membership opportunities.
• Relocation Support: Relocation fees covered and temporary housing provided for transfers.

Ideal Candidate Profile:

• Competitive, goal-driven, and adaptable individuals with strong customer service skills.
• Excellent communication skills and the ability to build rapport with diverse groups.
• Former athletes or those with a competitive mindset often excel in this role.
• High achievers with a passion for personal and professional growth.

Background Requirements:

• Credit check: Candidates with resolved minor delinquencies are considered.
• Background check: Evaluated on a case-by-case basis; clean records are preferred but not mandatory.

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