Job Description

Are you a proactive, assertive leader who thrives on setting goals and seeing them through? Do you enjoy taking charge, solving complex problems, and building processes that ensure smooth operations and successful projects? Jordon Construction Company is looking for an Operations Manager  who embodies these qualities and more.

WHO YOU ARE:  

• Strategic and Thoughtful Planner: You think ahead, create efficient systems, and make decisions after careful consideration.
• Confident and Independent Leader: You’re assertive, prefer managing processes over people, and value accountability while leading with conviction.
• Results-Driven and Competitive: You focus on achieving goals, improving processes, and solving challenges to drive progress.
• Process-Oriented and Structured: You excel at building reliable systems, ensuring consistent outcomes, and continuously pushing for improvement.
• Direct and Fact-Focused Communicator: You value straightforward communication and avoid unnecessary social distractions, staying focused on results.
• Calculated Risk-Taker: You embrace change and take risks when backed by sound judgment and clear plans.
• Analytical and Detail-Oriented: You rely on data and facts to guide decisions, ensuring quality and accuracy in all you do.
• Motivated by Tangible Rewards: You value financial incentives and take pride in achieving high standards, preferring meaningful recognition over empty praise.

RESPONSIBILITES:

1. Strategic Leadership and Operational Excellence

• Lead strategic initiatives to optimize operations and improve profitability.
• Drive continuous improvement in construction methodologies, project management practices, and team collaboration.
• Provide input on risk analysis, capacity, and financial objectives to guide operational strategy.
• Ensure compliance with safety regulations, industry standards, and company policies on all construction projects.
• Monitor and analyze metrics such as response time, downtime, and repair time, making recommendations for improvement.
• Achieve KPIs and contribute to the overall success of JCC, including meeting profitability, customer satisfaction, and project delivery goals.

2. Customer Relations and Business Development

• Foster and maintain customer relations through visits, complaint resolution, agreement interpretation, and quality monitoring.
• Oversee customer-related activities, monitor service metrics, and recommend improvements.
• Negotiate contracts to ensure mutually beneficial outcomes for both customers and JCC.
• Resolve project issues with the team and customers, ensuring alignment with company goals and client expectations.
• Represent JCC at industry events, conferences, and forums to maintain visibility and build business relationships.

3. Team Development and Leadership

• Develop, mentor, and support a self-directed team of managers to ensure operational excellence.
• Foster a diverse and inclusive team culture where all members feel valued, respected, and empowered to contribute their unique perspectives.
• Conduct employee reviews, career development, and lead regional training efforts to enhance skills and foster professional growth.
• Mentor Project Managers (PMs) to build strong leadership within the team.
• Maintain a strong understanding of staffing levels required to deliver excellent customer service and actively participate in recruitment and interviews to ensure adequate staffing.

4. Project Planning and Execution

• Oversee project planning, scheduling, reviews, and audits, ensuring deadlines and budgets are met.
• Collaborate with General Superintendents and Project Managers for planning, execution, and safety, promoting a culture of safety and operational efficiency.
• Track labor reporting and commitments on projects to ensure accurate resource allocation and on-time delivery.
• Monitor the performance of subcontractors and vendors, ensuring quality control and adherence to contractual obligations.

5. Financial and Operational Management

• Manage budgets and resource allocation to ensure projects are completed within financial targets.
• Compile billing backups and review invoices to ensure accuracy and timely billing.
• Conduct periodic reviews to assess market accuracy, risks, and opportunities for future growth.

6. Innovation and Competitive Advantage

• Drive innovation in construction techniques and technology to maintain a competitive advantage.

QUALIFICATIONS:

• Bachelor’s degree in construction management, Engineering, Business Administration, or a related field (preferred).
• Minimum of 7 years of experience in construction management, with at least 3 years in a leadership role overseeing large-scale projects. Experience in facilities, support services or a similar industry is highly desirable.
• Strong familiarity with construction project management software, Microsoft Office Suite (Excel, Word, PowerPoint), and Adobe or other PDF tools. Experience with estimating and scheduling software is preferred.
• Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences, including C-suite executives and external partners.
• Demonstrated success in leading teams, making high-level strategic decisions, and driving results in a fast-paced, dynamic environment. Ability to balance competing priorities and shift gears quickly as project needs evolve.
• Proactive approach to identifying and resolving issues, with a strong focus on innovation, continuous improvement, and long-term success.

PREFERRED QUALIFICATIONS:

• Experience working with government clients, including USACE, GSA, NAVFAC, or similar entities.
• Familiarity with EM 385-1-1 standards and compliance requirements.
• Project Management Professional (PMP) or Construction Management Certification is a plus.

WHY JOIN US?

At JCC, we’re committed to building a diverse and inclusive workforce where everyone is valued, respected, and empowered to contribute their unique perspectives. We prioritize the growth and development of our team, offering mentorship, career advancement opportunities, and industry involvement.

We value work-life balance and employee well-being, providing flexible scheduling and comprehensive health benefits to help you thrive both professionally and personally.

If you’re a person who thrives on taking initiative, leading with confidence, and setting up systems that deliver measurable results, we’d love to hear from you.

• Apply today via this link: Jordon Construction Company to complete the survey, answer the additional questions asked, and then bring your leadership, strategic thinking, and process-driven mindset to Jordon Construction Company.

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