Job Description

An exciting opportunity to work in a highly visible and collaborative environment with the global leader in the luxury yachting and lifestyle industry. Northrop & Johnson offers a positive, inclusive culture, with life/work balance, great benefits and management that cares. N&J offers cool, modern offices in a fun and creative atmosphere where you can be yourself and grow your career.

If you have ever considered what it would be like to work in a stable, fun, and exciting environment while interacting with TRUE LEADERS in the luxury industry, THIS IS YOUR CHANCE!

Position Summary:

The Sales Assistant performs a variety of administrative duties to support the team of Sales Brokers, ensuring the smooth flow of information and following up any secretarial activities related to the whole yacht sale process: From the central agencies’ promotion and marketing to the completion of a sale. In his/her role he/she will also be responsible for personal duties, emails, travel schedules and managing the calendar and meeting schedules.

Accountabilities

• Keep the respective Sales Brokers up to date and focused
• Keeping up to date all the public information, such as technical details, photos, sales status, location of the central agency yachts listed by the Sales Broker.
• Keeping up to date all the information of the Sales Broker’s client portfolios.
• Following up and keeping a record of all enquiries related to the Sales Broker’s central agency yachts.
• Producing periodic reports on the central agencies activities to help the Sales Broker report to his clients.
• Assisting the Sales Broker whenever needed.
• Covering general office duties whenever needed.
• Sending periodic updates to the yachting industry about the Sales Broker’s central agency yachts.
• Acknowledging and following accurately all the procedures related to incoming enquiries.
• Acknowledging and following accurately all the procedures related to contract signing (central agencies and sales), including gathering documents to comply with due diligence requirements.
• Managing brokerage advertising, according to the Sales Broker’s requirements.
• Updating client and deal information in the CRM.

Duties:

• Handle all Central Agency preparation, documentation and administration for the Sales Broker.
• Handle all Due Diligence procedures.
• Prepare yacht specifications and enter all data in various databases.
• Liaise with the marketing department for any update of information.
• Manage the Photo Library of each Central Agency yacht of the Sales Broker.
• Prepare draft descriptions for each Central Agency yacht of the Sales Broker.
• Create brochures and other required yacht marketing documentation for use on website and database.
• Follow up on any changes to yacht data and information to keep details up to date (website, databases).
• Manage advertising and the selection of yachts to be advertised as advised by the Sales Broker.
• Prepare marketing materials and communicate to external Brokers and clients.
• Log and manage enquiries of all Central Agency yachts of the Sales Broker.
• Organize yacht inspections when required by external Brokers and/or clients.
• Attend yacht shows and open days, with preparation of relevant documentation for each yacht displayed.
• Manage client database and prepare yacht selections and mailings as instructed by the Sales Broker.
• Prepare all administrative documentation for sale or purchase, including Due Diligence reports.
• Answer the phone, transfer calls and manage any enquiry as per procedures established.
• Help handle reception duties when the receptionist is unavailable.
• Manage Sales Broker’s inbox - file emails into appropriate folders, delete junk and flyers.
• Ensure timely response to important emails.
• Respond to clients, captains, brokers, etc. and N&J staff emails in Sales Broker’s “voice”.
• Make travel arrangements, including personal travel.
• Constantly be up to speed with clients the Sales Broker is working on, learn industry names.
• Arrange weekly sales briefings with Sales Broker.
• Handle any other reasonable work related and personal items requested by the Sales Broker.
• Handle all closing procedures for the respective Sales Broker

Attributes:

• Well-presented and businesslike.
• Strong written, verbal and presentation skills.
• Self-motivated & self-driven.
• Ability to work on own initiative.
• Ability to think ahead and anticipate needs before they arise.
• Ability to follow precise procedures.
• Excellent organization skills.
• Attention to detail and deadlines.
• Ability to maintain a high level of confidentiality at all times.
• Ability to work for different people at once, prioritize and multi-task.
• Ease in interacting with people and handling teamwork.
• Flexibility and availability when working at yacht shows and company’s events.

Required Knowledge, Skills and Experience:

• Language Skills: Bilingual a plus.
• Closing experience required.
• Computer Skills: MS Word, Excel, Outlook, Adobe (Basic Photoshop, PDF), and Internet.
• Bachelor’s Degree
• Experience in the yachting industry a must.
• Excellent grammar and typing skills a must.

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