Job Description

Akkodis is seeking a Social Media Reputation Manager for a 6+ month hybrid opportunity with our Internet Marketplace Platforms client in San Francisco, CA.

Rate: $40-$50/hr. on W2 The rate may be negotiable based on experience, education, geographic location, and other factors.

About:

We’re building a Social Brand Reputation Team to ensure a seamless customer experience while protecting brand reputation. We're looking for a dynamic, fast thinker who thrives in high-stakes social media environments.

What You’ll Do:

• Monitor and respond to viral/influencer posts and brand mentions.
• Manage crises, working closely with Marketing, Communications, and Policy teams.
• Collaborate cross-functionally to uphold brand reputation in global markets (US, UK, India, Australia).
• Handle high-level stakeholder conversations and train new team members.

What You Bring:

• 2+ years in social media community management or a related field.
• Strong understanding of brand risks, crisis management, and influencer engagement.
• Expertise in social listening tools (Sprinklr, Brandwatch).
• Ability to de-escalate and turn negative engagements into positive outcomes.
• Proactive, strategic mindset with strong communication skills.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

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