Job Description

Business Analyst

Fort Mill, SC | Hybrid – onsite 3 days per week

12-month contract

Job Description

Business Analyst is an experienced IT Functional Systems Analyst and consultant working to improve business capabilities by facilitating the implementation of process and system improvements. They will work in a highly collaborative setting of internal and external staff, and with key business partners in the support of existing production systems and in the execution of new system projects. Serves as a functional expert in Supply Chain Systems and applications including Material Handling Equipment (MHE)/Warehouse Control Systems (WCS). Works closely with the business stakeholders to identify system needs, provides guidance and influence throughout the process from concept to implementation.

Duties and Responsibilities

• Document requirements and assume responsibility for obtaining sign-off from customers and business partners on moderate to highly complex projects.
• Performing business analysis activities at the strategic, operational, and organizational level; working with key users in the continual improvement of business processes
• Highlight/identify gaps in existing functionality and review requirements with stakeholders on moderate to highly complex projects.
• Collaborating on project efforts in the support of existing systems, processes, services and/or in the execution of new projects, including:
• Capturing Business User Stories and Requirements.
• Providing analytical support to maximize product performance by understanding system capabilities, user needs, and user experience.
• Creating detailed Functional Designs for technical counterparts.
• Creating and executing test plans, including capturing and working through solutions to defects.
• Develop user documentation for newly created processes and system enhancements.
• Project timelines are communicated to the Project Managers and are completed on time.
• Uses logic and methods to solve difficult problems with effective solutions.

Required Experience/Skills

• Graduate degree in information systems, computer science, or related technical discipline or equivalent work experience.
• 7+ years of experience supporting IT systems, processes or capabilities. General understanding of IT processes and dynamics within a complex, highly integrated environment.
• A solid understanding of industry’s best practices in retail or IT; specifically demonstrated experience mapping business processes and comparing those processes to industry best practices.
• Strong analytical, problem solving, and root cause analysis skills.
• Understanding of application development and software development lifecycle concepts.
• Good written and verbal communication skills are crucial for working with all stakeholders (i.e. Use Case and User Story Development).
• Preferred experience with Agile and Waterfall approaches.
• MUST HAVE KNOWLEDGE OF SUPPLY CHAIN SYSTEMS.
• Visio experience required.
• Needs to be familiar with Jira and Confluence.

Pay & Benefits Summary

Hourly rate up to $47/hr W2, depending on experience

Advance Supply Chain Systems through the implementation of process and system improvements as a Functional Systems Analyst. Apply now to take your career to the next level in Supply Chain Systems!

Business Analyst | Supply Chain Systems | Visio | Jira | Confluence | Material Handling Equipment (MHE) | Warehouse Control Systems (WCS) | Agile | Waterfall

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