Job Description

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JOB SUMMARY

The VP of Transformation, Office of the CIO, serves as a common thread across the technology and business organization and enables foundational capabilities to deliver technology solutions, strategy through execution, that enable business outcomes and create customer value. They work closely with the technology leadership team to align technology initiatives to the overall business and technology strategy, develop and maintain transition roadmaps, execute cross-functional initiatives and drive the modernization of technology. They facilitate establishing near-term and long-term management, organizational, operational, and financial plans to successfully materialize the CIO’s strategic vision. This position partners with business and executive leadership to identify and manage the corporate portfolio and facilitates prioritization of projects, and tracks as well as monitors benefits realization.

The VP of Transformation has a proven ability to understand critical needs, solve business problems, build multi-discipline teams, lead people/projects and deliver against strategic goals. They are skilled in developing and leading high performing teams in an environment of continuous change. They have extensive experience in the creation and implementation of highly-effective, repeatable processes focused on quality and efficiency. They drive innovation and adoption of industry leading practices, while guarding, governing, and reporting on how the overall technology organization operates. Using a digital mindset and agile frameworks, they will develop tools and strategies to enable best-in-class delivery and planning services along with effective resource capacity management through next-generation, industry leading tools, best practices, reporting capabilities and governance. This position requires a deep understanding of transformation principles, technology and organizational change management to shape and lead key efforts and serve as a trusted subject matter expert for senior leaders.

Their main responsibilities include Agile Transformation, Technology Quality Assurance, Strategic Projects, Technology IMO, Transformation Office and incubating a culture of innovation. They play a pivotal role in transforming the technology organization’s mindset, behavior and ways of working.

RESPONSIBILITIES

• Executes transformation program, setting program management routines and bring focus to the team on the activities required to deliver on planned benefits; leads, organizes, directs, manages and controls inter-related activities for transformation programs as well as owns and manages associated tools including the project, portfolio, benefits realization, and utilization management
• Leads key transformation projects and will provide support by facilitating business case, timeline development, managing progress to milestones, and refining benefits assumptions as necessary
• Develop and maintain Ryder’s project delivery methodologies, standards, accelerators and tools, leveraging design thinking, Lean & Agile principles
• Oversee the Agile Center of Excellence, and own the agile journey, to promote the success of Agile expansion across the organization through engaging leaders and stakeholders; continuing to develop and improve Agile capabilities and maturity; develop and support product teams; implement a enterprise scaled agile framework
• Establish Center of Excellence for Software Quality Assurance, implement leading practice in software testing methodologies, with primary focus on automated test frameworks and scripts to drive efficiency and productivity
• Lead efforts to bring about operational and culture change to the organization by implementing innovative solutions to improve process controls, cost reduction, efficiency, productivity and quality
• Serve as a steering committee member and executive sponsor on strategic projects
• Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
• Coaches and mentors’ staff and provides development opportunities
• Support technology leadership functions including annual planning, budgeting, status reporting, presentations and continuous improvement

ADDITIONAL RESPONSIBILITIES

• Build a culture dedicated to operational excellence, continuous improvement, and quality.
• Partner with Change Management to accelerate the rate of transformation and adoption
• Understand and ensure security and data privacy standards
• Perform other duties as assigned

QUALIFICATIONS

Education

• Bachelor's Degree - Computer Science, Software Engineering, Information Technology or related field or equivalent experience - Required
• Master's Degree - Computer Science, Software Engineering, Information Technology or related field or equivalent experience - Preferred

Experience

• 10 years or more - Cross-functional program/project experience, with a demonstrated track record of execution and change management on how to adapt processes to new ways of working
• 10 years or more - Technology leadership roles with a successful track record of leading large transformations, developing and managing technology work-force in a highly matrixed environment with global (On-shore, Off-shore, Near-shore) delivery models. Strong Technical depth with an engineering and product innovation mindset
• 10 years or more - Exposure across a broad scale of tools, technologies, and architecture models with ability to drive strategy, and also roll-up the sleeves and switch to fair amount of detail/execution
• 8 years or more - Management consultant experience providing organizational change-management assistance, development of coaching skills, process analysis, technology implementation, strategy
• development, or operational improvement
• 8 years or more - Excellent hands on experience applying SCRUM/Agile/Lean frameworks
• 8 years or more - Experience in building, managing, defining and implementing QA methodologies, processes, procedures, systems and schedules that will ensure delivery of predictable, high-quality releases
• 6 years or more - Leading Fortune 500 companies with large scale transformation initiatives
• 5 years or more - Managing and developing managers and directors

Skills and Abilities

• Understanding the components of transformation, including Agile, journey mapping, user centered design, and continuous improvement, and have extensive experience applying them
• Knowledgeable and experienced in establishing and driving to technology and business metrics using KPI's; strong business sense and ability to clearly define technology work through business metrics
• Attract and develop business and technology savvy team members; demonstrate a passion for guiding and developing others and challenging the teams to discover improved methods of delivering value
• Promote and advance leading practices and improvements to stakeholders as mutually beneficial and drive continuous improvement based on feedback
• Understand the modern technology landscape and how technologies can be utilized to benefit the organization
• Avid problem solver with proven ability to make timely decisions while dealing with ambiguity; must demonstrate strategic capabilities with strengths in critical thinking and innovative problem-solving skills, financial and strategic
• Exceptional oral and written communication skills with varied stakeholders (e.g., business, technical executives) are essential
• Effectively Influence, negotiate and lead technology alternative evaluations and implementations within both Business and Technology
• Set a tone of leadership that is people-oriented, collaborative in nature, and focused in data-based decision-making
• Must be able to successfully drive change and influence behavior without direct organizational authority

Knowledge

• Business Process Modeling
• Portfolio Management
• Architecture design, technical infrastructure/architecture and applied design principles (e.g. TOGAF)
• Business Intelligence and analytics
• Agile SCRUM, SAFe, Lean, Kanban, Extreme Programming or LeSS
• Testing Automation Frameworks
• Product Development (Ideation, Definition, Prototyping, Design, Testing, Commercialization)
• Proficient with Microsoft products (Word, Excel, PowerPoint, SharePoint)

Travel if not local to Miami or South Florida

• 25% - 30%

Job Category: IT Leadership

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type :

Salaried

Minimum Pay Range:

$190,000.00

Maximum Pay Range:

$245,000.00

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here ( to log in to Workday to apply using the internal application process.

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